Privacy Policy

1 Information We Collect

Information You Provide Directly

When you fill out our contact form or otherwise contact us, we may collect:

• First and last name
• Email address
• Phone number (if provided)
• The type of service you are inquiring about
• The content of your message or inquiry
• Your consent to receive text message communications

Information Collected Automatically

When you visit the Site, certain information may be collected automatically by our hosting provider (Netlify) and third-party services, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring URLs
• Device identifiers

2 How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide the services you request
• To send transactional communications such as service quotes, invoices, and project updates
• To send automated promotional and informational text messages to phone numbers for which you have given your express written consent (see Section 4)
• To improve our website and the quality of our services
• To comply with applicable legal obligations
• To protect the security and integrity of our Site and business operations

3 How We Share Your Information

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

4 Text Message (SMS) Communications

By checking the consent checkbox on our contact form, you expressly agree to receive automated promotional and informational text messages from Webtrix at the phone number you provide. The following terms apply:

5 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Contact form submissions are retained by Formspree in accordance with their own retention policies. When personal information is no longer needed, we take reasonable steps to delete or anonymize it.

6 Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include use of HTTPS encryption for data transmission and reputable third-party service providers with their own security practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7 Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your browsing experience and collect analytics data. These may be set by us directly or by third parties such as Netlify Analytics. Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain parts of the Site.

We do not currently use advertising-based tracking or sell data to advertising networks.

8 Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 18, please contact us immediately and we will take steps to delete such information.

9 Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of text message communications at any time by replying STOP
• Lodge a complaint with a data protection authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the information in Section 11 below.

10 Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.